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Privacy Policy

Privacy & Cookie Policy


Effective Date: July 14, 2025
Website: www.wildvitality.ca

Your privacy is important to us. This policy explains how Wild Vitality collects, uses, and protects your personal data in accordance with Canadian privacy laws (PIPEDA & PHIPA).

1. What We Collect

We collect personal information when you:

  • Book a session

  • Register for events or courses

  • Make purchases

  • Submit forms or contact us

  • Use our website

Data collected may include:

  • Name, email, phone

  • Payment information (processed securely via third parties)

  • Voluntary health information

  • Site analytics (IP address, browser, pages visited)

2. How We Use Your Information

  • To deliver therapy, coaching, or digital services

  • To process payments and send confirmations

  • To communicate with you (updates, newsletters)

  • To improve website performance and user experience

  • To comply with legal obligations

3. Confidentiality and Storage

Client records are stored securely and kept for 7 years. Sessions are confidential except when:

  • There is imminent danger to self/others

  • Abuse is disclosed

  • A court order is issued

Data is protected per PIPEDA and PHIPA. You may request to view your records at any time.

4. Geographic Note

Services outside of British Columbia are offered as coaching, not as a Registered Social Worker.

5. Cookies

What are cookies?
Cookies are small files used to improve your experience and collect site data.

Types of cookies used:

  • Essential: Site functionality

  • Analytics: Understand site usage

  • Preference: Store your settings

  • Marketing: May be used in the future for tailored content

You may manage or disable cookies in your browser settings. Some features may not function properly if cookies are disabled.

Third-party tools (e.g., Google Analytics) may also place cookies. Learn more at Google’s Privacy Policy.

6. Your Rights

You may:

  • Request access to your data

  • Correct your personal information

  • Withdraw consent or unsubscribe

  • Request deletion (where applicable by law)

7. Updates

This policy may be updated. Please check this page for the most recent version.

8. Contact

Email: juliet@wildvitality.ca
Website: www.wildvitality.ca